Frequently Asked Questions
Find answers to common questions about EduFount. Can't find what you're looking for? Contact us
General
What is EduFount?
EduFount is an online educational platform offering Cambridge IGCSE/AS Level improvement courses (ASSIST Programme), English Proficiency training, and German Language courses (A1-B2) to students across Namibia and beyond.
Are your courses accredited?
Yes! Our ASSIST Programme follows Cambridge International curriculum, and our German courses are aligned with Goethe Institute standards. Upon completion, students receive recognized certificates.
How do online classes work?
Classes are conducted live via Google Meet or Microsoft Teams. You'll have access to virtual whiteboards, recorded sessions, worksheets, and a student dashboard to track your progress.
Enrolment & Fees
How do I enrol?
Complete our online enrolment form on the Admissions page. A coordinator will contact you within 24 hours for a free consultation and placement assessment.
What are the fees?
Fees vary by programme and duration. Contact us for a detailed quote. We offer flexible payment plans to make quality education accessible.
Do you offer scholarships or financial aid?
We occasionally offer scholarships based on merit and need. Contact us to discuss available options.
When can I start?
We have rolling admissions! You can start at the beginning of any term. Contact us to find out the next intake date.
ASSIST Programme
Who is the ASSIST Programme for?
The ASSIST Programme is for students who want to improve their Cambridge IGCSE or AS Level results. Whether you need to redo a failed subject or improve your grade, we can help.
How long does the programme take?
Duration ranges from 3-9 months depending on the subjects and your starting level. We create a personalized learning plan for each student.
Where do I take the final exams?
Final exams are taken in supervised hall sessions at approved Cambridge examination centers in Namibia.
German Language Courses
Do I need prior German knowledge?
No! We offer courses from complete beginner (A1) to upper intermediate (B2). We'll assess your level during the consultation.
How long to complete each level?
Each level (A1, A2, B1, B2) typically takes 3-6 months with consistent study and practice.
Will I be ready for the Goethe exam?
Yes! Our courses include exam simulations and are specifically designed to prepare you for Goethe certification tests.
Technical Requirements
What equipment do I need?
You'll need a computer/laptop or tablet, stable internet connection, webcam, and microphone/headphones. A smartphone can work but a larger screen is recommended for better learning.
What if I have internet connectivity issues?
All live classes are recorded and available for replay. If you miss a session, you can catch up anytime. We also provide downloadable materials.
Do I need special software?
No special software is needed. Classes use Google Meet or Microsoft Teams, which work in any web browser. We'll guide you through the setup.
Support & Communication
How can I contact my teachers?
You can email teachers directly, attend virtual office hours, or request one-on-one sessions. We maintain open communication channels.
Can parents track progress?
Yes! Parents have access to a dedicated portal where they can view attendance, grades, teacher comments, and communicate with instructors.
What if I'm struggling with a topic?
Reach out immediately! We offer extra support sessions, one-on-one tutoring, and additional resources to ensure every student succeeds.
Still Have Questions?
We're here to help! Get in touch with our team for personalized assistance